In shuttle mediation, the parties are placed in separate rooms or separate online meeting spaces, and the mediator moves between them to relay information, clarify issues and assist with negotiations.

The mediator helps each party to communicate their views, explore possible solutions and consider proposals from the other party. The process remains confidential and structured, with the mediator guiding discussions in a neutral and balanced manner.

Shuttle mediation can address the same issues as standard family mediation, including parenting arrangements and property settlement matters following separation.

Shuttle mediation may be appropriate in situations where direct communication between the parties is difficult or not preferred.

This process is often used where:

• there is a high level of conflict between the parties

• the parties are uncomfortable communicating directly

• there are safety concerns or emotional sensitivities

• the parties prefer to negotiate through the mediator

Shuttle mediation allows the mediation process to continue while maintaining separate spaces for each party.

Shuttle mediation can provide several benefits for families navigating separation.

These may include:

• allowing mediation without direct interaction between the parties

• creating a calmer environment for negotiation

• supporting parties who feel uncomfortable communicating directly

• enabling disputes to be addressed without court proceedings

• maintaining a structured and confidential mediation process

This approach allows the mediation process to continue even where the relationship between the parties is strained.